Principles of Management

This chapter has

Principles of Management — solved practice questions

8 Class 12 Business Studies questions with step-by-step solutions. Attempt each, then reveal the answer.

1. Q1easy

   Who is regarded as the 'Father of Scientific Management'?

   • AHenri Fayol
   • BElton Mayo
   • CPeter Drucker
   • DF.W. Taylor
   Show answer & solution

   Correct answer: (D) F.W. Taylor

   Frederick Winslow Taylor developed the theory of Scientific Management to improve efficiency at the shop-floor level, earning him the title 'Father of Scientific Management'.

2. Q2easy

   Henri Fayol is popularly known as the Father of which branch of management?

   • AScientific Management
   • BGeneral (Administrative) Management
   • CHuman Relations
   • DBureaucracy
   Show answer & solution

   Correct answer: (B) General (Administrative) Management

   Henri Fayol gave the 14 principles of management and is regarded as the Father of General or Administrative Management for focusing on overall administration.

3. Q3medium

   The principle stating 'there should be one head and one plan for a group of activities having the same objective' is known as:

   • AScalar Chain
   • BCentralisation
   • CUnity of Direction
   • DUnity of Command
   Show answer & solution

   Correct answer: (C) Unity of Direction

   Unity of Direction ensures that all activities with the same objective have one head and one plan, preventing overlapping and wastage of effort.

4. Q4medium

   According to Fayol, an employee should receive orders from only one superior. This is the principle of:

   • AUnity of Command
   • BUnity of Direction
   • COrder
   • DDiscipline
   Show answer & solution

   Correct answer: (A) Unity of Command

   Unity of Command means each subordinate should get orders and be answerable to only one boss, which avoids confusion and conflict of instructions.

5. Q5medium

   The principle of 'Esprit de Corps' emphasises:

   • AFair remuneration to workers
   • BStability of tenure of personnel
   • CProper placement of resources
   • DTeam spirit and harmony among employees
   Show answer & solution

   Correct answer: (D) Team spirit and harmony among employees

   Esprit de Corps means 'union is strength'; management should build team spirit and a sense of unity among employees to achieve organisational goals.

6. Q6easy

   The concept of 'Gang Plank' is associated with which principle of Fayol?

   • AScalar Chain
   • BEquity
   • COrder
   • DInitiative
   Show answer & solution

   Correct answer: (A) Scalar Chain

   Gang plank is a shortcut in the Scalar Chain that allows two employees at the same level to communicate directly in an emergency, avoiding delay.

7. Q7medium

   Under Taylor's technique of Functional Foremanship, how many specialists supervise a worker?

   • A4
   • B6
   • C8
   • D10
   Show answer & solution

   Correct answer: (C) 8

   Functional foremanship uses eight specialists—four in the planning department and four at the shop floor (doing)—each guiding the worker in his area of expertise.

8. Q8hard

   Which of the following is NOT one of Taylor's four principles of scientific management?

   • AScience, Not Rule of Thumb
   • BHarmony, Not Discord
   • CUnity of Direction
   • DCooperation, Not Individualism
   Show answer & solution

   Correct answer: (C) Unity of Direction

   Unity of Direction is one of Fayol's 14 principles. Taylor's four principles are Science not Rule of Thumb, Harmony not Discord, Cooperation not Individualism, and Development of each person.

Want the full set? Practise all 15 Principles of Management questions →